Every call your AI agent takes.
Your voice agent answers the phone all day and decides things on your behalf. Fig is where you go to find out what it actually said.
The calls that matter are not the ones that failed.
A dropped call announces itself. The expensive one is the call that looks perfect — booked, confirmed, positive — where the agent misheard a date, quoted last year’s price, or promised something you now have to honour. No error log will ever show you that. Someone reading the transcript will.
What it does
- Pulls every call from your voice-agent account — recording, transcript, outcome.
- Puts them in one list you can filter by client, by agent, by source, by day.
- Plays the recording with the transcript beside it, so you can jump to the moment.
- Keeps a record of who listened to what, because that question gets asked for real.
- If you are an agency, keeps each client’s calls separate — and lets you give a client a window onto their own.
What it does not do
- Answer the phone. Fig reads calls your agent has already taken.
- Score your agent, or tell you what to think about a call. It shows you the call.
- Train anything on your data.
Where it is up to
Fig connects to ElevenLabs conversational agents today. It is new, it is free while we find out whether it is useful to anybody, and it is built by one small team in Melbourne. If it breaks, tell us — at this size that is a conversation rather than a ticket.
Try it without signing up
Open Fig and tap “Have a look around first”. You get a worked example — an agency, its clients, a set of calls with real recordings and transcripts — with nothing to set up and no account.